Security
BazaarLink is built around Taiwan-local compliance and data protection, helping enterprises access the world's AI models with confidence. This page explains how we handle data residency, encryption, access control, and operational security.
Core Commitments
Data resides in Japan — not mainland China, not the US
Your data is processed and stored in the Tokyo, Japan region, hosted on cloud platforms certified to ISO 27001 and SOC 2. Data does not transit mainland China and does not land on US soil — balancing data sovereignty with world-class infrastructure security.
Successful relay requests do not persist full conversation content
For ordinary successful relay requests, BazaarLink does not store full prompts or model responses as product data. We primarily retain usage metadata required for billing and operations (timestamp, model, token count, cost, latency). For troubleshooting and abuse investigation, error paths may store truncated request summaries or upstream error bodies.
Upstream model providers, public probes, model tests, and image/video generation features have their own data-handling boundaries; the full documentation controls those details.
Security design aligned with international standards
BazaarLink has initiated the implementation of an ISO/IEC 27001:2022 information security management system (ISMS), covering scope definition, risk assessment, implementation of Annex A controls, and an information security policy framework (approved and effective by top management). We are also strengthening our privacy and data protection practices according to the core principles of the GDPR data protection framework (data minimization, purpose limitation, security safeguards, and data subject rights), and handle access, correction, and deletion requests in accordance with Taiwan's Personal Data Protection Act.
Security Measures
Availability (honest disclosure)
This is an AI model relay service with multi-provider routing and failover. Model inference is ultimately executed by upstream official APIs, whose availability BazaarLink cannot unilaterally guarantee. If a paid plan or enterprise contract includes a specific SLA, that agreement controls; this public page does not create a general SLA, RTO, or RPO commitment.
Need the full Information Security Overview?
We can provide the full Information Security Overview to support your procurement and compliance review.
sales@bazaarlink.ai